Complaint Details
ID: C-003
Customer
Customer #003
Subject
Warranty Not Honored
Date Lodged
2024-05-15
Status
Resolved
Customer Attachments
warranty-card.pdf
800KB
Warranty Card
Communication Log
Follow the lifecycle of the complaint from submission to resolution.
2024-05-15
Complaint Lodged
Microwave stopped working, company refusing warranty claim.
2024-05-16
Under Review
Complaint forwarded to Apex Electronics Ltd.
2024-05-20
Resolved
After DNCRP intervention, company agreed to repair the unit.