Total Complaints
152
+12 since last month
Resolved
148
97.4% resolution rate
Pending
4
Needs your attention
Avg. Response Time
2.1d
-0.2d from last month
Recent Complaints
New complaints filed against your company.
| Customer | Subject | Status | Date |
|---|---|---|---|
Customer 001 | Defective Smartphone Screen | Resolved | 2024-07-01 |
Customer 002 | Late Delivery & Damaged Product | Pending Company Response | 2024-06-20 |
Customer 003 | Warranty Not Honored | Resolved | 2024-05-15 |
Complaint Trends
Received vs. Resolved complaints over the last 6 months.