Your Rights, Our Priority
Ensuring fairness and transparency in every transaction across Bangladesh.
Lodge a Complaint
Empowering Businesses, Protecting Consumers
Promoting ethical business practices for a trustworthy marketplace.
For Businesses
Stay Informed, Be Aware
Knowledge is your best defense. Explore our resources to become a smarter consumer.
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Transparent Policies, Trusted Companies
We encourage businesses to be clear about their service policies for better consumer trust.
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A Government Initiative for a Fairer Market
Voktar Odhikar is an official portal by the Department of Consumer Rights.
Learn More1,2M+
Happy Consumers
5K+
Businesses Registered
50K+
Complaints Raised
45K+
Complaints Resolved
Protecting Consumer Rights, Building Trust
The Department of Consumer Rights, under the Ministry of Commerce of Bangladesh, is dedicated to safeguarding consumer interests. 'Voktar Odhikar' is our digital platform to empower consumers, promote fair business practices, and ensure a transparent marketplace for all.
Learn MoreFaced an Issue Recently?
Did you receive a defective product, poor service, or were misled by a company? Don't stay silent. Your voice can bring change.
Lodge a Complaint NowReport Violations from Anywhere
You can report any consumer rights violation simply from your phone. Here are a few things you can report:
Faulty Electronics
Report devices that malfunction or fail prematurely.
Misleading Ads
Flag advertisements that are deceptive or make false claims.
Warranty Issues
Lodge complaints when businesses fail to honor warranties.
Poor Service
Report instances of unsatisfactory customer or after-sales service.
Voices of Empowered Consumers
"Thanks to Voktar Odhikar, I received a full refund for a faulty laptop. The process was surprisingly simple and effective!"
Abdur Rahman
Dhaka
"I was able to resolve a warranty dispute with a major electronics brand through this portal. Highly recommended for all consumers."
Fatima Begum
Chittagong
A Mark of Trust and Transparency
Join our portal to showcase your commitment to consumer rights. List your policies, manage feedback, and build a reputation for excellence. Avoid being blacklisted and become a trusted name in the industry.
Register Your BusinessOur Partners & Affiliates
Working together for a fairer marketplace.
